Get your question answered!
How To Choose the Right Length for My Wrist?
measure your wrist size with a soft tape measure by wrapping it around your wrist
choose the length suitable for your wrist using the guide
pick up the right length of the strap from a drop-down window
What is Lug Width? How do I Measure It?
"Lug width" is an internal width that indicates the distance between lugs (where the strap is attached to the watch).
Lug width can be measured with a ruler
What is Buckle Width? How do I measure it?
"Buckle" width is an internal measurement of the buckle (can be measured at the place where the buckle is attached to the strap).
What is Tapered Strap?
"Tapered strap" is a strap that is wider at the lugs and narrows toward the direction of the tail and the buckle. It doesn't have any practical means, however, it does create an elegant curve. Tapered straps are just personal preference, but in my opinion, they look more sophisticated.
When Will My Order Be Shipped?
It may take up to 7 days to fulfill your order since all of the items, presented in this store are handmade. We require this time to make a strap from scratch up to your needs and our high standards.
You will receive an email confirmation when your order has shipped.
How Do We Ship?
We ship from our office in Ukraine to almost all countries. The delivery cost will automatically be shown in your chosen currency when you reach the checkout.
Registered airmail International delivery. Our standard shipping option will be handled with UkrPoshta and your National's Post service provider (USPS for the USA, Royal Mail for the UK, Colissimo for France, Deutsche Post for Germany, etc). Tracking number is provided and tracking is available for most countries, with the exception of Royal Mail. We recommend using Registered Airmail, handling by National post providers because they offer fast delivery at the most competitive price.
How Do I Change or Cancel My Order?
If for any reason you're willing to change or cancel your order, please contact us using Live Chat or Contact Form as soon as possible. We will make every effort to accommodate your request. However, please remember, we always do our best to fulfill your order as quickly as possible. As a result, we cannot cancel or change an order once it has been posted.