RETURNS & REFUNDS

 

Due to the custom nature of our products, the order cannot be canceled or returned for a refund once it is completed. Kindly, review your order details carefully before submitting your order. Feel free to contact us should you have any questions or concerns.

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SHIPPING ADDRESS

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Buyers are responsible for submitting a shipping address correctly. If an incorrect address is provided we will not be able to refund your order unless the item is returned. If the item is returned the buyer is responsible for any cost to reship. 

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CUSTOMS AND IMPORT TAXES

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Most international shipments may be subject to a variety of duties and fees, either from the local municipalities or the shipping service. Those costs are not calculated, determined or charged by Man Cave Leather, are the sole responsibility of the buyer, and cannot be refunded under any circumstances. 

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PRIVACY POLICY

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This is our policy to respect your privacy regarding any information we may collect while operating our website. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from  Man Cave Leather. 

 

Personal Information We Collect

 

When you visit the Man Cave Leather, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the store, we collect information about the individual web pages or products that you view, what websites or search terms referred you to our store, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

    - “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
    - “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
    - “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Man Cave Leather.

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Additionally, when you make a purchase or attempt to make a purchase through our store, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.  We refer to this information as “Order Information.”

 

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

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How Do We Use Your Personal Information?

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We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).  Additionally, we use this Order Information to:
Communicate with you;
Screen our orders for potential risk or fraud; and
When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

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We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

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Sharing Your Personal Information

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We share your Personal Information with third parties to help us use your Personal Information, as described above. 

Our store is hosted on Wix. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Wix’s data storage, databases, and the general Wix application. They store your data on a secure server behind a firewall.

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In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

Google analytics:
Our store uses Google Analytics to help us learn about who visits our site and what pages are being looked at.

 

DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

 

YOUR RIGHTS
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

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Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Man Cave Leather), or otherwise to pursue our legitimate business interests listed above. 

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DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

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AGE OF CONSENT

The Website is not intended for children under the age of 13. We do not knowingly collect personally identifiable information via the Website from visitors in this age group.

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CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

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CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at mancaveleatherstore@gmail.com

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